Privacy Policy

At Refined Fashion, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website refinedwearstore.com or make a purchase from us.

By using our website, you consent to the practices described in this policy. Our approach to privacy reflects the same refinement, intentionality, and customer focus that defines our apparel collections.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

• Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, payment details (e.g., Visa, MasterCard, JCB, or PayPal information), and phone number.
• Browsing Information: We automatically collect certain information about your device and how you interact with our site, including your IP address, browser type, pages visited, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and administer the website. For more details, see the “Cookies and Tracking Technologies” section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products globally (excluding Asia and certain remote areas).
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and customer experience.
• To send marketing communications (if you have opted in), such as updates about new collections (e.g., Active & Loungewear, Board Shorts, Fleece) or promotions.
• To prevent fraud and enhance the security of our website.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. We may share your data with third parties only in the following circumstances:

• Service Providers: We work with trusted partners who assist us in operating our website, processing payments, fulfilling orders, and conducting marketing activities. These providers are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement industry-standard measures to protect your information:

• All transactions are encrypted using SSL technology, ensuring that your payment details remain confidential.
• We do not store complete payment information on our servers. Payment data is handled by certified payment processors like Visa, MasterCard, JCB, and PayPal.
• We regularly review our security practices to safeguard against unauthorized access, alteration, or destruction of data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information through your account settings.
• Deletion: You may request the deletion of your account and personal data, subject to legal obligations.
• Marketing Preferences: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails.
• Data Portability: You have the right to request a copy of your data in a structured format.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and optimize our website.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

8. Contact Us